Erik Scales Plastering”, ”our” “we” or “us”) are committed to safeguarding the privacy of our users. We will only use the information we collect about you lawfully and as of 25 May 2018, we’re aligning with the European Union’s new General Data Protection Regulation (GDPR). This Policy explains when and why we collect personal information about people who visit our website, how we use it. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to [email protected]

INFORMATION WE MAY COLLECT FROM YOU:

Information that you provide by placing enquiries on our website or your use of our products and services or requesting further services.  When you place an enquiry or service order to our Site, we hold your information within a secure email system Gmail-which is GDPR compliant. At any point you can contact us via email and we will remove all data from this system.  If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

HOW DO WE USE THIS INFORMATION–ENQUIRIE’S:

We collect your contact details; your name, email address and telephone numbers so that we can contact you in response to an enquiry you make via our site or in relation to the products and services that we have from time to time agreed to provide you with. We collect and use any additional personal data for purposes of correspondence, to communicate or accept you as a new or returning customer to provide you with the products and services you have requested in accordance with the Trading Terms or Terms of Trading. To send you service communication including in relation to changes to our Trading Terms or Terms of Trading. All data is stored with our secure third-party mailing list service. We will never pass your details on to anyone else without your prior written permission. 

HOW DO WE USE THIS INFORMATION-PRODUCTS & SERVICE ORDER PURCHASE?

When you make a service order purchase from https://www.erikscalesplastering.co.uk we need to collect certain information to process your service order and complete your order, we will not sell, rent, lease or otherwise distribute this information to any other company. The type of information we collect about you includes: – Your name, Address, Phone number, E-mail address, Credit/debit card details. The information that we do hold about you will be accurate and up to date. You can check the information that we hold about you by e-mailing us at [email protected] To avoid the risk of fraudulent orders we may undertake several checks to ensure that our losses are kept to a minimum. During these checks we may consult a credit reference agency about you who will record the search. Our web site links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites.

DATA PROTECTION:

Our site is hosted on GoDaddy. This website hosting company provides us with the online website platform that allows ‘us’ to advertise our products and services to you. No data is stored in conjunction with GoDaddy.com data storage, or with databases and the general GoDaddy.com application. For more insight, you may also want to read: ‘GoDaddy’: Privacy Policy-contact:https://uk.godaddy.com/agreements/showdoc.aspx?pageid=PRIVACY 

HOW WE OBTAIN CONSENT:

When you provide us with personal information to complete an enquiry, a service order purchase, pay for a completed service order transaction, verify your credit/debit card, pay an invoice, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, for example marketing through our Social Sharing, we will ask you directly for your expressed consent.

HOW YOU CAN WITHDRAW CONSENT:

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]

 

ACCESS AND CORRECTION OF PERSONAL DATA:

You have the right to ask us for a copy of your personal data; to correct and delete your personal data. We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via our website. You can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make.

You can exercise any of these rights by contacting us at [email protected]

DO WE DISCLOSE YOUR DATA TO THIRD PARTIES?

We do not disclose any information you provide via the website to any third parties except: If we are under a duty to disclose or share your personal data to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime); or Social Sharing or to protect the rights, property, safety, and Terms and Conditions of Business-Erik Scales Plastering. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

EMBEDDED CONTENT FROM OTHER WEBSITES:

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

USE OF COOKIES:

A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. The information in a cookie does not contain any personally identifiable information you submit to our site. On our website, we use cookies to track user’s progress through the website, allowing us to make improvements based on usage data. We and our affiliates also use third party cookies grouped as follows: Essential, analytical and social sharing-We use third party cookies to allow you to share content directly on the social networking/sharing sites like FreeIndex.co.uk, Facebook, Twitter or Google+.

Examples would be if you wanted to “submit a review” “like” or “tweet” about us or our products or services.

We are required to obtain your consent to use cookies. If you continue to use the website having seen the notice, then we assume you are happy for us to use the cookies described above.